My impact at AMP (so far)

Building a Design System (↑ consistency, ↓ handover time)

Optimised UX Research processes (↓ cycle time)

Improved dev handover & relationships (Dev Mode)

Enhanced investment switching journey for clients (↑ transparency, ↑ usability)

Launched an interactive reporting tool (↑ user satisfaction)

Interactive reporting tool: enhancing adviser-client communications

I've recently completed a substantial UX design project in my current role at AMP that improved the platform's user experience to facilitate client-adviser interactions. I’m in the process of running user interviews looking for ways to improve and enhance the new feature to help take it even further.

Due to the nature of the project, I can't share the details online. Reach out for a full case study.

ROLE

Led end-to-end product design, research, and handoff.

TEAM

Cross-functional partnership between Design, Product, Engineering, Marketing, and Change.

TIMEFRAME

May 2023 - Ongoing

Next

OET